Welcome to Qazaq Adventure («Company», «we», «our», or «us»).
This Registration & Privacy Policy explains how we collect, use, store, and protect your personal information when you use www.qazaqadventure.com (the “Website”) and our services.
By registering on our Website or booking our services, you agree to the practices described in this Policy.
1. Информация, которую мы собираем
When you register, book a tour, or contact us, we may collect the following information:
1.1 Личная информация
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Full name
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Email address
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Phone number
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Nationality
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Passport details (if required for specific tours)
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Emergency contact information
1.2 Информация о бронировании
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Selected tour details
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Travel dates
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Number of participants
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Special requests (dietary, medical conditions)
1.3 Информация о платежах
Payments are processed via secure third-party payment providers.
We do not store your full credit/debit card details.
1.4 Автоматически собираемая информация
When you visit our Website, we may collect:
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IP address
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Browser type
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Device information
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Pages visited
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Cookies and analytics data
2. Как мы используем Вашу информацию
We use your information to:
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Process and manage bookings
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Confirm reservations
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Provide customer support
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Ensure safety during tours
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Improve our services and Website
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Send booking confirmations and important updates
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Send promotional emails (only if you opt-in)
3. Регистрация
When you create an account on our Website:
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You are responsible for maintaining the confidentiality of your login credentials.
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You agree to provide accurate and up-to-date information.
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We reserve the right to suspend accounts with false or misleading information.
4. Правовые основания для обработки (международные пользователи)
If you are located in the EU or UK, we process your data based on:
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Contractual necessity (to provide booked services)
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Legitimate business interests
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Legal obligations
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Your consent (for marketing communications)
5. Совместное использование данных
We do not sell your personal data.
We may share your data only with:
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Tour guides and operational staff
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Payment processors
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Transportation providers
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Government authorities (if legally required)
All third parties are required to protect your data.
6. Сохранение данных
We retain your personal information:
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As long as necessary to provide services
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To comply with legal obligations
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For accounting and tax requirements
After this period, data is securely deleted or anonymized.
7. Ваши права
Depending on your location, you may have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Object to processing
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Withdraw consent at any time
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Request data portability
To exercise these rights, contact us at: [Insert Email]
8. Политика в отношении файлов cookie
Our Website uses cookies to:
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Improve user experience
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Analyze website traffic
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Remember preferences
You may disable cookies in your browser settings, but some features may not function properly.
9. Безопасность данных
We implement appropriate technical and organizational measures to protect your data from:
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Unauthorized access
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Loss or misuse
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Alteration or disclosure
However, no online transmission is 100% secure.
10. Конфиденциальность детей
Our services are not directed to children under 18 without parental consent.
We do not knowingly collect personal data from minors without authorization.
11. Международные переводы
If you access our Website from outside Kazakhstan, your information may be transferred and processed in Kazakhstan or other countries where our service providers operate.
12. Изменения в настоящей Политике
We may update this Privacy Policy at any time.
The latest version will always be available on this page.
13. Контактная информация
Qazaq Adventure
Website: www.qazaqadventure.com
Email: info@qazaqadventure.com
Phone: +7 778 714 5555